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Buy now. Pay later.

Shopping with Klarna at Clas Ohlson


Smooth and simple payment options with Klarna

At Clas Ohlson our aim is to provide smart, practical and simple solutions for you as a customer. To help us do this, we have chosen to work with Klarna, which gives you the opportunity to decide how to pay for your order.

All payment methods are simple and customised to suit your needs, and you'll also get a better overview with all payments collected in one place.

More payment options with Klarna

Klarna works on the basis that ‘You are shopping. So you decide how to pay’. You choose whether to pay directly, later or divide your payment based on what suits you best.

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Download Klarnas app to your smartphone, so you can easily pay by phone. Pay directly, at maturity or extend payday if you need. You can also get reminders in the app of upcoming payments so you do not miss anything.

Create your Klarna account ›

FAQs

Who is Klarna?

Klarna is a Swedish payment service provider that takes end-to-end responsibility for your payment. Klarna is the provider of Smoooth payments to more than 70,000 online stores. Over 60 million consumers worldwide have trusted Klarna to securely handle their payments.

How does Pay later work?

Once your order's confirmed, you'll receive an email with payment instructions within two days from Klarna. You'll then have 30 days to try on your order and only pay when you’re happy. Complete the payment online, at your convenience, with no extra cost. You can pay via credit or debit card at klarna.com.

Am I eligible for Pay later?

To use Pay later you must be at least 18. Whilst this option is widely promoted, Pay later is subject to your financial circumstances. When choosing Pay later, our assessment will not affect your credit rating.

What do I need to provide to Pay later?

If you want to make a purchase with Klarna, you'll need to provide your mobile phone number and your email address. The mobile number is required in case we need to reach you. All statements will be sent to your email address. It's very important that you give us the correct details, as otherwise you will not receive the payment information and so will be liable for delayed payment fees.

Will a you do a credit search against me when I Pay later with Klarna?

Klarna may run so-called unrecorded enquiries (or soft credit searches) that do not affect credit scoring and are only visible to you and Klarna, but not visible to other lenders. Neither Klarna nor Clas Ohlson UK run credit searches against you that could impact your credit rating.

Why have I not been offered Pay later?

Although Pay later is widely promoted it is not always universally available. The Pay later method is automatically generated by algorithms that are dependent upon a number of factors including amount of order, the online store, previous order history and item availability. Alternatively, you are able to complete your order by paying by credit or debit card at the checkout.

What happens if I cancel or return my order?

As soon as Clas Ohlson UK have accepted your cancellation/return, then Klarna will cancel the statement or refund your payment.

How will I be refunded?

If you have paid for your order with card, the refund will be made back to the same card. If you have not paid the statement yet, then the refund will reduce the statement or cancel it completely.

What happens if I don’t pay for my order?

Payment is due 14 days after the item is shipped. To help you pay on time, we'll alert you two days before payment is due – you'll receive email reminders to pay – and, if very late, we’ll also send you a text or letter, too. If you fail to pay Klarna for your order, your credit score will be affected.

Is my payment information safe?

Payment information is processed securely by Klarna. No card details are transferred to or held by Clas Ohlson UK. All transactions take place via connections secured with the latest industry standard security protocols.

Can I pay before the due date?

You can pay for your order at any point after you receive the email from Klarna with the details of your payment on. Just follow the instructions on this email to pay for your order.

Click here for information regarding Pay later.

Click here for frequently asked questions or Klarna's Customer Service.

Local number: 0203 0050 833