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Contact us

We’re here to help, so send us an e-mail, call us or chat to us live online. We love solving your practical problems and would like to hear about your experience with us.

You may be able to find the answer to your question in our FAQ page.
If not, please contact us. We value being able to help you!
Call us on 020 8247 9300

Opening hours:

Monday - Saturday: 9 am - 6 pm

Sunday: 11 am - 5 pm

Chat to us live

A member of our customer service team is online now to answer any questions you might have.

Write to us

Alternatively you can write to us via email or post. To contact customer service directly via email simply complete the form below or send your email to
If you’d prefer to write to us, mail can be sent to:

Clas Ohlson
10-13 Market Place
Complaints Process

If you have shopped at Clas Ohlson and would like to get in touch with us about your experience or an issue with your purchase, we’re here to help. For more information click here.

Contact Customer Service

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Useful products and solutions have been our passion at Clas Ohlson since 1918. Covering all things home, multimedia, electrical, leisure and hardware, we have 1000s of ways to help you solve everyday practical problems.


Safe & Secure
Secure shopping
Minimum 2 year guarantee
Up to 90 day return policy

Postal service

Shipping & Delivery
Next day delivery as standard.
Shipping from £4.99
Track your order

How to pay

How to pay
We accept all major credit/debit
cards and PayPal.

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